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Privacy Policy

Micom Laboratories Inc. has created this privacy policy to demonstrate our commitment to your right to privacy. The following policy describes our practices regarding the collection of your personal information and its use on this website.

Protection of Personal Data

  • Effective Date: September 22, 2022
  • Actualization: September 2022

When you access a service that requires registration, we ask you to provide personal information. This information will not be used in a different way than the one for which it was collected without your prior consent.

We will not sell, exchange, or give the names, email addresses, or contact information of our subscribers.

You may at any time refuse to provide us with your personal information, however, you may not be able to benefit from all the services that Micom Laboratories has to offer.

What Is Personal Information?

Personal information is information that can be used to directly identify an individual. Personal information must be protected, regardless of its form. However, the name, the professional contact information, the address, the telephone number, and e-mail address of an individual are not considered personal information.

What Is This Policy’s Objective?

While carrying out its activities, Micom Laboratories is obliged to collect personal data to provide a quality service. Under the Privacy Act and the Personal Information Protection and Electronic Documents Act, Micom is committed to protecting the privacy rights of all individuals about whom personal information has been collected.

What Personal Information Do We Collect?

Micom Laboratories only collects personal information directly related to its operations and activities. This information is limited to what is necessary for the identified purposes and is collected directly from the person involved to the extent possible. Micom Laboratories may use this information only for the purposes for which it was collected or for a use consistent with those purposes.

The personal information that Micom Laboratories processes and protects involves bank payment data and all personal information relating to its employees, namely their SIN, personal emails, dates of birth, etc. Micom Laboratories encourages its customers and employees not to provide more personal information than is required and necessary.

Who Can View Your Personal Information?

No personal information will be disclosed without the consent of the concerned party except in legal cases and within the limits of the law. In the latter case, the person concerned will be informed of the disclosure to the extent possible.

Access to the personal information of Micom Laboratories employees will be limited to employees who require the information to perform their duties. These employees will treat the information as strictly confidential and will not give access to any unauthorized person.

Retention and Destruction of Personal Information

The confidential information of Micom Laboratories’ employees, customers and suppliers will be destroyed once the agreed task has been carried out unless there is an agreement with the person or entity concerned. All employees hired at Micom Laboratories are required to comply with this policy and all related internal procedures.

Our Roles and Responsibilities

Micom Laboratories is responsible for the personal information in its possession, from acquisition to destruction. This implies adherence to the principles set out in the law and the rules put in place for the protection of privacy. The privacy supervisor oversees this policy including established procedures to protect this information. These practices will be updated as necessary to remain consistent with the Privacy Act or other related legislation.

Micom Laboratories is committed to properly informing and training its staff on privacy policy and practices.

The tasks of Micom Laboratories’ privacy supervisor:

  • Ensures that Micom Laboratories staff are trained in the practices of this policy
  • Monitors the application of this privacy policy
  • Updates the privacy policy as required
  • Maintains a record of privacy incidents as required by the Privacy Act
  • Implements and enforces incident response procedures
    • Assesses the severity of an incident
    • Contacts the parties concerned and the “Commission d’accès à l’information” in case of infringement

Monitoring and Evaluation

Security measures have been put in place to ensure the monitoring of personal data. These measures include restricting access and the use of firewalls.

The privacy incident log identifies all breach events and includes a situation analysis. The analysis in question is based on the incident response procedure. This procedure measures the severity of the incident according to the nature and volume of the information compromised and the actors involved.

Use of Cookies

A cookie is a small file that requests permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you are visiting a particular site.

Cookies allow web applications to respond to you as an individual. The web application can, due to cookie files, adapt its operations to your particular needs by collecting and remembering information about your preferences.

We use traffic log cookies to identify the pages used. This helps us analyze traffic data on web pages and improve our website to adapt it to the needs of our customers. The information is used only for statistical purposes and then the data is deleted from the system.

Overall, cookies help us provide a better website and browsing experience by allowing us to monitor which pages are useful to you and which are not. A cookie does not give us access to your computer or any information about you, other than the data you choose to share with us.

Cookies may be accepted or refused. Most web browsers automatically accept cookies, but you can usually change your browser settings to refuse cookies if you prefer.

Please note, however, that denying access to cookies may prevent you from taking full advantage of the website.

Changes to Privacy Policy

We reserve the right to change this privacy policy, however, we will not reduce your rights under this policy without your prior consent.

Questions or Complaints

If you have questions related to this policy or how Micom Laboratories manages personal information, you may contact our privacy supervisor below:

Name: Anne-Marie Comtois
Phone: 514-633-0078

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